We want every purchase to be a positive experience. If an eligible item is not right for you, you may request a return according to this policy.
Return Period
Eligible products may be returned within 30 days from the date of delivery.
Return requests submitted after this period may not be accepted.
Return Requirements
Returned products should:
- Be unused and in original condition.
- Include original packaging where applicable.
- Include all accessories and components supplied with the order.
- Be free from damage caused by improper use or handling.
We reserve the right to refuse returns that do not satisfy these conditions.
Non-Returnable Items
The following types of products may not be eligible for return:
- Personalized or customized products.
- Digital products and downloadable content.
- Gift cards.
- Clearance or final-sale products.
- Items that have been used, installed, modified, or damaged.
Refunds
Returned products will be inspected once received.
If the return is approved, the refund will be sent to the original payment method. The time required for the refund to appear may vary depending on the payment provider.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, incomplete, or different from the item ordered, please retain the product and packaging while the issue is being reviewed.
Return Shipping
Unless the return is related to a confirmed product defect or an order fulfillment error, return shipping costs are generally the responsibility of the customer.