We aim to make the order fulfillment and delivery process clear and convenient.
Processing Time
Most orders are processed within 1–3 business days after payment has been successfully confirmed.
During holidays, promotional events, or periods of high demand, additional processing time may be required.
Estimated Delivery
Typical delivery estimates include:
- Standard Shipping: 5–15 business days
- Expedited Shipping: 2–7 business days
- International Shipping: 7–21 business days
These delivery periods are estimates and are not guaranteed arrival dates.
Tracking Information
Tracking details are generally provided after the order has been dispatched.
Carrier tracking systems may require additional time to register and display the first shipment update.
Delivery Information
Customers are responsible for providing accurate shipping details during checkout.
Incorrect or incomplete information may cause delays, additional delivery attempts, or additional shipping charges.
Customs and Import Fees
International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise specified, these costs are generally the responsibility of the recipient.
Shipping Delays
Delivery may be delayed by weather, customs processing, carrier disruptions, transportation issues, public holidays, or other circumstances outside reasonable control.